Hello, this is Funscape. Today, we would like to introduce our signature "Maintenance Program."
At Funscape, we manage all job sites through our smart site management system. Below is a screen capture of our web-based site management platform.
Smart Site Management
- Upon receiving a client order, a dedicated site management page is launched for the respective project site.
- Continuously updating the entire history from order receipt and procurement to post-construction maintenance; notifying the client's project manager via email or SMS when necessary.
- Uploading relevant documentation, including on-site installation photos, test reports, and compliance standards.
- Client project managers can access and review project data anytime via PC and mobile devices.
Annual Routine Inspection
- Inspection Period
Conducting routine inspections once a year (between December and February) - Inspection Scope
Defect identification, addressing user inconveniences, and receiving improvement requests - Inspection Process
Dispatch Inspection Plan ⇒ Conduct Routine Inspection ⇒ Issue Inspection Report - Warranty Period: Total 4 Years
= 2-Year Warranty Certificate + 2-Year Warranty Performance Memorandum
At Funscape, we stand firmly behind the quality of our products and maintain uncompromising standards for our post-installation maintenance.
Due to the nature of surfacing products, defects may occasionally occur depending on ambient conditions during installation or site variables (such as interference from other trades), regardless of the inherent product quality or technical craftsmanship. Funscape addresses these challenges comprehensively through our maintenance program to ensure complete client satisfaction.
A growing number of clients now place their trust and satisfaction in Funscape. We look forward to delivering the same level of excellence and satisfaction to your project.
